Effective date: July 13, 2026
Welcome Property Management (“Welcome Property Management,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, our contact and proposal forms, our text-messaging (SMS) program, and the course of providing property management and brokerage services.
Information we collect
We collect information you provide to us directly — for example, when you submit our Request a Proposal or contact form, call or email us, opt in to receive text messages, or become a client, resident, or vendor. This may include your name, email address, phone number, mailing or property address, and any details you choose to include in your message. We may also collect limited technical information automatically when you visit our website, such as your browser type and general usage data, to help the site function and improve.
How we use your information
We use the information we collect to respond to your inquiries, provide and administer our property management and brokerage services, communicate with you about your property or account, send you information you have requested, and meet our legal and regulatory obligations. If you have opted in, we may use your phone number to send you text messages as described below.
Text messaging (SMS) and your consent
If you provide your phone number and opt in, we may send you SMS text messages related to our services — for example, appointment or service reminders, account or property notifications, and responses to your requests. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Opting out of text messages will not affect the other services we provide to you.
We will not sell, rent, or share any information we collect — including phone numbers collected for SMS — with third parties or affiliates for their own marketing purposes.
How we share information
We do not sell or rent your personal information. We share information only as needed to operate our business and serve you — for example, with trusted service providers who help us run our website, process form submissions, deliver text messages, or provide resident and owner portal services, and only to the extent necessary for them to perform those functions on our behalf. We may also disclose information when required by law, to comply with a legal process, or to protect the rights, property, or safety of our clients, our company, or others.
Your choices
You may opt out of marketing communications at any time, unsubscribe from emails using the link provided, or reply STOP to text messages. You may also contact us using the information below to ask about the personal information we hold about you. We will respond consistent with applicable law.
Data retention and security
We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Third-party services and links
Our website may link to third-party services, such as resident and owner login portals. Those services are governed by their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact us
If you have questions about this Privacy Policy or how your information is handled, contact us at larry@welcomepropertymanagement.com or (424) 371-2761, or by mail at 12121 Wilshire Blvd. Suite 1201, Los Angeles, CA 90025.